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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Sanelli products

The group "New Technologies" offers for review the products of the plant Sanelli: kitchen tools
  • Premana Kitchen Tools Collection Sanelli
    Premana Kitchen Tools Collection
    100 xx, 103 xx, etc.
  • Kitchen tools of the SKIN collection Sanelli
    Kitchen tools of the SKIN collection
    36 xx, 30 xx, etc.
  • Kitchen tools of the SKIN COLORE collection Sanelli
    Kitchen tools of the SKIN COLORE collection
    CNF xx, 10 xx, etc.
  • Knives of the JOLLY collection Sanelli
    Knives of the JOLLY collection
    331 xx, 332 xx, etc.
  • Knives of the MEAT collection Sanelli
    Knives of the MEAT collection
    10L xx, 11L xx, etc.
  • SAKURA collection knives Sanelli
    SAKURA collection knives
    107 xx, 300 xx, etc.
  • Kitchen tools of the ERGOFORGE collection Sanelli
    Kitchen tools of the ERGOFORGE collection
    30 xx, 31 xx, etc.
  • Knives of the SANELLISAN collection Sanelli
    Knives of the SANELLISAN collection
    31 xx, 38 xx, etc.
  • STEAK collection knives Sanelli
    STEAK collection knives
    30 xx, 34 xx, etc.
  • Knives of the AFFETTA TARTUFI collection Sanelli
    Knives of the AFFETTA TARTUFI collection
    403 xx, 407 xx, etc.
  • Kitchen tools for cheese Sanelli
    Kitchen tools for cheese
    39 xx, 16 xx, etc.
  • Scissors and forceps Sanelli
    Scissors and forceps
    28 xx, 20 xx, etc.
  • Blocks and packages Sanelli
    Blocks and packages
    92 xx, 93 xx, etc.
  • Accessories Sanelli
    Accessories
    14 xx, 15 xx, etc.

NEW TECHNOLOGIES GROUP

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